Žilinská univerzita v Žiline

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    KOOPERAČNÝ MANAŽMENT A VÝSKUM MOŽNOSTÍ VYTVÁRANIA KLASTROV
    (Žilinská univerzita v Žiline, 2018) Štofková, Zuzana; Štofková, Jana
    Competitiveness, cooperation and innovation make it possible to multiply the potential of small and medium-sized enterprises. Following the implementation of cooperative management research as an effective approach to gain competitive advantage from clusters, we focused on the implementation of innovative solutions and quality management. The paper presents the results of the survey of advantages and disadvantages of cluster business.
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    INTEGROVANÉ OBSLUŽNÉ MIESTO OBČANA AKO INOVÁCIA V OBLASTI ROZVOJA PODNIKANIA Z POHĽADU SPOKOJNOSTI ZÁKAZNÍKOV
    (Žilinská univerzita v Žiline, 2019) Olšiaková, Miriam; Loučanová, Erika; Hešková, Simona
    The paper focuses on evaluating the satisfaction of customers with an Integrated service point provided by the Slovak Post as an innovation in the area of business development offering the access to electronic services of the state in one assisted place. The primary method was questioning. Based on our findings, we can see the positive acceptance of this market innovation by customers and high satisfaction with provided service.