(University of Zilina, 2021) Koncová, Dominika; Kremeňová, Iveta
As the present is connected to the development and implementation of technologies
that fall under Industry 4.0, it is necessary to get acquainted with the main areas of interest.
The paper identifies individual disruptive exponential technologies with their examples of use
in specific areas and the issue of inconsistency in definition of artificial intelligence (AI) is
discussed in more detail. In conclusion, there is definition of AI created by authors.
(University of Zilina, 2021) Koncová, Dominika; Kremeňová, Iveta
The article presents the testing of search engines and chatbots of postal operators of
the universal postal service within the European Union for the ability to search for key
phrases consisting of text. Based on the analysis, it was found that search engines as well as
chatbots were in many cases insufficiently designed and would need to be upgraded.
