Práce a štúdie - Vydanie 12

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    Baggage policy of European airlines
    (University of Zilina, 2022) Kožušník, Jozef
    The purpose of this article is to research the baggage policy of European airlines. Its main objective is to identify groups of European airlines based on the used baggage policy and to compare the baggage policies of selected European air carriers in terms of cost-effectiveness for a passenger. The current state of baggage policy research, focusing mainly on the United States, has highlighted the lack of comprehensive research on European air carriers' baggage policies. Therefore, the actual research in this paper examines European airlines' carry-on and checked baggage policies and their charging. It then uses two model cases to compare the baggage policies of selected airlines in terms of cost-effectiveness for the passenger and examines the pricing applied to baggage fees. The research results in the determination of the most advantageous booking method with respect to baggage fees. Simultaneously, three groups of European airlines were identified according to the baggage policy used