Transport and Communications - Volume 7.; Issue 1/2019

Permanent URI for this collectionhttps://drepo.uniza.sk/handle/hdluniza/267

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Author: search.filters.author.Kurotová, Jana

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    Cost Analysis of Queuing System of Postal Office
    (University of Zilina, 2019) Ďutková, Silvia; Hoštáková, Dominika; Turská, Stanislava; Kurotová, Jana; Droźdiel, Paweł
    The paper displays cost analysis of queuing system of particular post office. The selected Post Office is Zilina 1 Post Office in Slovakia. Post office Zilina 1 provides service to almost 4 000 companies and 13 559 households. [1] This paper considers two types of costs. There are costs of services which are associated with increasing or decreasing system capacity. Additional costs are the costs of rejected customers which are costs associated with deciding customers to leave the post office. Aim of this article to indicate the methodology of costs allocation of queuing system of post office and display the costs calculation method of rejected customers. Primary research using the questionnaire and the simulation method proved to be an appropriate tool in this analysis. The results of this paper show the need to take into account the substitutability of the individual services provided at the post office and the repeated arrival of the rejected customer. In the case that a rejected customer requests a service provided also by other postal operators, the post office can deal with loss of customer.
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    Comparison of applications of Smart City concept in the capital cities of V4
    (University of Zilina, 2019) Jaculjaková, Simona; Trnka, Lukáš; Turská, Stanislava; Kurotová, Jana; Rybicka, Iwona
    The article deals with the issue of Smart City concept in the capitals of the V4 countries. We have defined technical terms that are related to the issue. In the analysis of the current situation, we focused on individual areas in which the Smart City concept services are provided. Based on the analysis of the current state, we have concluded. The most frequently used applications in V4 capitals are those belonging to the three areas studied. These areas include transport, ecology and re-al-time services. We compared the individual applications provided to citizens in the capitals of the V4 countries. These applications are included in the three mentioned areas of the Smart City concept. Based on a detailed analysis, we defined the advantages and disadvantages of the three most used areas of the Smart City concept.