Browsing by Author "Berčíková, Kristína"
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Item Práva cestujúcich so špecifickými potrebami(University of Žilina, 2025) Berčíková, Kristína; Novák Sedláčková, AlenaThis paper is focused on the rights of passengers with specific needs in air transport. The paper analyzes the legislative framework for the protection of these types of passengers and identifies the main challenges in the implementation process. There are described international and European regulations, with particular attention given to the rights of people with disabilities and people with reduced mobility and practice procedures at the M. R. Štefánik Airport in Bratislava and other selected airports. As a result of the research were identified the deficiencies in infrastructure, assistance services, and passenger awareness at M. R. Štefánik Airport in Bratislava and the proposal for improvements in accessibility and the quality of services for this group of passengers was prepared. The results of the analysis highlight the need for modernization of the existing system and the implementation of new proposals to enhance and ensure the safety of travel for all passengers.Item Rights of passengers with specific needs(University of Žilina, 2025) Berčíková, Kristína; Novák Sedláčková, Alena; Šourek, DavidThis paper focuses on the rights of passengers with specific needs in air transport. It examines the legislative framework designed to protect these passengers and identifies the main challenges associated with its practical implementation. The study outlines key international and European regulations, with particular emphasis on the rights of persons with disabilities and reduced mobility, as well as on operational procedures at M. R. Štefánik Airport in Bratislava and other selected airports. The research findings reveal shortcomings in infrastructure, assistance services, and passenger awareness at M. R. Štefánik Airport. Based on these results, a set of recommendations was developed to improve accessibility and service quality for this passenger group. The analysis underscores the need to modernize the current system and to implement new measures that enhance the overall travel experience and ensure safe, accessible air transport for all passengers.
